Saturday, April 16, 2011

Sometimes life just stinks

The word stinks does not exactly describe the trials that we all have to go through from time to time, but for now, that is the word I choose to use! 

Back in December I left my job as a Customer Service Rep for 1 company to go work as a CSR for another company. For 2 very important reasons. 1st, it is 15 - 20 minutes closer to where I live (depending on traffic & weather) & with the rising gas prices, that was a must! 2nd, the previous job was so stressful that I hated it & dreaded going to work everyday!  I was being yelled at & called all sorts of names by customers on a daily basis due to the company itself changing policies daily & starting to charge their customers fees for things that had not even happened yet! The company I used to do customer service for is a utility company which makes their product a necessity, not a luxury! They started charging deposits for just getting a disconnect notice, even if you pay & don't get disconnected, you have to pay the deposit & I saw them as high as $1,800!!  I certainly DID NOT blame the customers for being upset, I would certainly be upset if that happened to me!! BUT I just don't ever think it is appropriate to curse & call ME names when you are mad at the company I represent! It is just as wrong if I do that! So, this new CSR job became avail in December & I switched jobs! The new CSR job is doing customer service for a major cell phone carrier. That means this service is a luxury, not a necessity! I have to say I don't get called names or cursed at nearly as much, Thank You Jesus!! This is a new account for the call center I just started work at & we are all still just learning about the company & all. That being said, the company is starting to change policies daily & that is so frustrating! I learn something on Friday & by the time of coming back to work Monday, policy changed! Also I have been sent home early 3 out of the 5 days this past week due to low call volume!  They are sending around 50 people home early everyday! Which of course causes rumors to fly around that the cell company will pull out the account & we will all be out of a job soon! I realize at this point rumors are just that, rumors, BUT when I worked at another call center & those rumors flew & we were promised by the call center all was fine & we weren't in jeopardy of losing our jobs! It did happen & I was out of a job for 18 months! SO! Please pray God's will for me & job security! Ok SO I am required to keep ALL my belongings in a locker at work because of the "clean desk" policy. I can't even have a coat on my chair! So back on April 1st (2 weeks ago)  some woman broke into my locker & stole a check out of my wallet & stole someone else's ID & made the check out to the woman who's ID she stole. She endorsed my check with her name & signed my name & COMPLETELY emptied out MY checking account & sent me into the negative!!  I found this out by checking my online checking account & seeing the check on there! Knowing I did NOT write this check, I called the bank immediately!! I called the police & my work & told them what happened! But since the cameras at work are not close, they can't determine who was in my locker cause the lockers are all right on top of each other! I hate that I am still working with this woman because neither work, nor the police nor I know who she is! Also I come into work the following Saturday & my locker was open!  I don't trust anyone! I also found out that the key locks I bought at Dollar General & also Office Max had universal keys & that several other people had the same locks & their keys opened my locks! So now I have a combo lock! On a good note, the bank had my money back in my checking account within 10 hours! I closed that account & opened another checking account! So it has been a stinky kinda month! 

All that being said, God is STILL in control!! His word does NOT lie! I am standing on these scriptures to get me through! 

"For we know in ALL things, God works for the good of those who love Him &  are called according to HIS purpose!" - Romans 8:28  
"In this world you will have trouble. But take heart for I have overcome the world!" - John 16:33. 
"I will never leave you, nor forsake you!" - Hebrews 13:5 
"Trust in the Lord with ALL your heart & lean not on your own understanding, in all your ways acknowleged Him & He will direct your path!" - Proverbs 3: 5 & 6 
"The Lord is my strength & Shield! In Him my heart trusts & I am helped!" Psalms 28: 7 & 8
"Who shall separate us from the love of Christ? shall tribulation, or distress, or persecution, or famine, or nakedness, or peril, or sword?" - Romans 8:35-39

So if my God who loves me more than the birds in the air & the grass of the fields says He will get me through this & bring something good out of it, Then HE WILL!! I just have to keep my faith & trust Him that he is still my God & still loves me & has not left me!